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FAQ
What is a commercial automatic door, and how can it benefit my business?
A commercial automatic door is an entrance door that opens on its own, either when a sensor detects someone approaching or when the person presses an actuator (like a push button or floor mat). There are a few common types: sliding automatic doors (often seen at supermarkets), swinging doors with automatic openers (like those with handicap push-button operators), or revolving doors that move automatically. The benefits are significant, especially for customer-facing businesses. First, accessibility: automatic doors make it easy for everyone to enter, including the elderly, disabled, or those carrying items – this helps meet accessibility standards and provides a welcoming entrance. Second, convenience and traffic flow: in high-traffic situations, doors that open automatically can handle a large volume of people quickly, reducing bottlenecks (imagine an office lobby or retail store during a sale – automatic doors improve flow). Third, hygiene: no-touch entry is a plus in settings like hospitals or restaurants, since people don’t have to touch door handles. Additionally, automatic doors can project a modern, customer-friendly image for your business. They often come with safety sensors, so they won’t close on someone in the doorway. Overall, installing an automatic door can improve the customer experience by making entry and exit effortless and safe.
Do commercial locksmiths install and service automatic doors, or do I need a specialist?
Many commercial locksmith companies do offer installation and servicing of automatic door openers, especially the low-energy handicap door operators commonly used for accessibility. Locksmiths already deal with door hardware and electrified locks, so adding an automatic opener (which involves a motor, arm, and some electrical controls) is within the skill set of a well-trained locksmith. That said, not all locksmiths handle full-fledged sliding door systems (those might be done by specialty door contractors). For a typical swinging door that you want to automate (say, the front door of a small business or a condo lobby door), a locksmith can install a power door operator. They will mount the motor unit above the door, connect the arm to the door, and set up the activation method (wired or wireless push buttons, motion sensor, etc.). They’ll also ensure the opener is adjusted to open and close the door at the correct speed and force (meeting safety and ADA guidelines). Locksmiths can also troubleshoot and repair these openers: for example, if an automatic door isn’t opening reliably, a locksmith will check the sensor, the wiring, and the mechanical arm. They often have replacement parts like belts or controllers for common brands of openers. If your automatic door issue is more related to the door’s motion (like it’s scraping or not latching), a locksmith definitely is the right person to fix that. For specialized systems like full glass sliding entrances, you might call a door automation specialist or the manufacturer’s service, but for most cases, start with a commercial locksmith – either they can do it or they’ll refer you to a trusted specialist if needed.
How do automatic doors comply with safety and accessibility regulations?
Automatic doors in commercial settings must meet certain standards to ensure they are safe and accessible for all users. In the US, for example, there are ANSI/BHMA standards (like ANSI 156.10 for full-power doors and 156.19 for low-energy handicap operators) which dictate things like opening speed, force, and sensor placement. An automatic door should have sensors or controls such that it won’t close on someone in the doorway – you’ve likely noticed how store doors have motion sensors or safety beams; these are there to prevent the door from hitting or trapping someone. For accessibility (ADA compliance), low-energy automatic doors are designed to open slowly and with limited force, or a door operator will remain open for a minimum time to allow someone with a walker or wheelchair to get through. Additionally, push buttons for handicap doors must be placed at an accessible height (typically about 36 inches high) and a certain distance from the door so someone isn’t struck by the door when it opens. Building codes often require that even if the door is automated, it can be operated manually with reasonable force in case of power failure – meaning you should still be able to push it open. Many automatic doors also have battery backups or default to a manual mode during power outages for safety. A qualified installer (locksmith or door specialist) will be well-versed in these rules and ensure that your automatic door setup is code-compliant. This protects users from injury and shields your business from liability. When getting an automatic door installed, always verify that it meets local fire safety and accessibility codes – professional installers will usually provide documentation of compliance.
What maintenance does a commercial automatic door require to stay reliable?
Regular maintenance is key to keeping an automatic door running safely and smoothly. At least every six months (or more frequently for very high-traffic doors), you should have the door inspected and serviced. Maintenance tasks include: checking the sensors (make sure motion sensors or presence detectors are clean, properly aligned, and functioning – a dirty or misaligned sensor might fail to notice a person), inspecting the door operator mechanism (the motor, gears, belt/chain, and arms for any wear or looseness), and lubricating moving parts as needed per the manufacturer’s guidelines. Technicians will also test the door speed and timing – ensuring it opens and closes within the correct time frames and with appropriate force. Any backup battery should be tested and replaced per schedule so that the door will function during a power loss, if applicable. Bolts and screws should be tightened – the constant motion can loosen hardware over time. For sliding doors, tracks should be cleaned of dirt and debris and rollers inspected. It’s also important to test the safety features: for example, have someone stand still in the threshold to see that the sensors keep the door open, or interrupt the safety beam if one exists to ensure the door stops/reopens. If the door has an emergency breakout function (where it can swing open if pressure is applied, common in sliding doors for emergency egress), that should be tested too. Keeping a log of maintenance is wise, as it might be required by insurance or local code. Many businesses set up a maintenance contract with a locksmith or door company for automatic doors. With proper care, an automatic door mechanism can last for many years. Skipping maintenance might not only shorten the lifespan but could also lead to unsafe operation, so it’s well worth the effort.

