
Do you have an Emergency?

FAQ
I’m locked out of my storage unit – can a locksmith help me open it?
Yes, a locksmith can definitely assist with a storage unit lockout. Storage units typically use either padlocks or cylinder locks on the doors. If it’s a padlock and you’ve lost the key or forgotten the combination, a locksmith can cut the lock off safely (using bolt cutters or an angle grinder) so you can regain access. If it’s a built-in cylinder lock on the storage unit door, the locksmith may be able to pick it open, or drill it out if it’s a higher-security type. Locksmiths handle these situations frequently; just be prepared to show proof that you’re the renter of the unit (storage facilities often require verification before someone cuts a lock). Once the lock is removed or opened, you can replace it with a new one to secure the unit again. Many locksmiths even carry replacement padlocks, so they can provide a new lock on the spot if needed.
What will the locksmith need to open a locked storage unit?
The tools and approach will depend on the lock type. For a basic padlock, they might use bolt cutters to cut through the shackle, which is quick and effective. For a heavy-duty padlock or a closed-shackle lock, they could use a portable grinder or a specialized lock-breaker tool. If the storage unit has a cylinder lock (similar to a door lock but mounted on the door), the locksmith will often try to pick it first using lock picking tools. If picking isn’t possible (some storage locks are quite robust), they might drill through the cylinder to break it. In all cases, these methods will get the unit open relatively fast. Importantly, the locksmith will also ensure no other part of the storage unit door is damaged in the process – only the lock will be affected. Afterward, you’ll just need to have a new lock ready to secure the unit again.
Will opening my storage unit lock damage the door or the lock itself?
The goal is always to minimize damage. For padlocks, the lock itself will typically be destroyed (since cutting or drilling a padlock renders it unusable afterward), but the storage unit door will remain intact. If it’s a built-in door lock and the locksmith can pick it open successfully, then there’s no damage at all – you just won’t have a key for that lock until it’s replaced. If drilling is necessary on a cylinder lock, the lock will be ruined, but again the door should be fine. Locksmiths are careful to target only the locking mechanism. After the lockout, you’ll need to replace the padlock or door lock with a new one. If it’s a cylinder lock attached to the door, a locksmith can typically install a new one for you immediately after drilling out the old lock, restoring security to the unit on the same visit.
Do I need to provide proof of ownership or permission for a locksmith to unlock a storage unit?
Yes, legitimate locksmiths will want assurance that you have the right to access the storage unit. This is both for legal reasons and professional ethics – they don’t want to help the wrong person break into a unit. Typically, you should be the leaseholder of the storage unit and be able to prove it, perhaps by showing your rental agreement or an ID that matches the name on the unit’s lease. Some storage facilities have policies requiring you to be present with facility staff when a lock is cut. It’s a good idea to inform the storage facility manager if you plan to have a locksmith cut the lock; some facilities will even have their own manager handle it, or they might simply give permission and note it in their records. By having your paperwork and ID ready, you ensure the process goes smoothly and the locksmith will proceed with confidence to help you out.
Can I replace the storage lock right away after it’s opened?
Absolutely. In fact, replacing the lock immediately is essential to secure your storage unit again. If a locksmith cuts or drills your lock open, they will hand the unit back to you without a working lock, so you’ll need a new one on the spot. You can bring a spare lock with you when you meet the locksmith, or often the locksmith can provide a new padlock or cylinder lock as part of the service. It’s important that the new lock fits the storage unit’s latch or door – use a quality lock recommended by the storage facility if possible. Once your unit is open, the locksmith can help install the new lock and ensure it’s functioning properly. Don’t leave the unit unattended until it’s secured with the new lock to avoid any unauthorized access in the interim.

